Commonly Overlooked Usability Issues for Mobile Apps

I read an article from Mashable titled “The 8 most overlooked mobile app usability issues (and how to fix them)”. Initially, I didn’t think there was a difference between desktop usability issues and mobile app usability issues, but the more I read the article, I changed my mind. Sure, there are different factors that must be considered when designing a mobile app, all of which have their own unique usability issues. First, Mashable says a potential problem could be not programming a mobile app for Android or Apple iOS. Both systems have different programming, so you can’t code for one and expect it to work on the other code. Poor navigation is another reason why users leave a mobile app, but with the right usability testing, you can figure out how users move through the app. Another reason mobile app designers need usability testing is if they do not allow the mobile app to adapt to either portrait or landscape. However, the most important issue I saw in this article was making the user type in too much information in his or her phone. That’s my biggest pet peeve on mobile apps, having to type in all your contact information. I’d much rather log in with Facebook, or something along those lines. When I design for mobile apps, the things I want to keep in mind are well-organized, clear navigation, not bombarding the user with too much information or too many actions they can potentially do, making sure the mobile app is compatible with both Androids and iPhones, and having alternative ways to log in (like through Facebook).



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